Public health support

Public health departments faced fragmented legacy systems and manual workflows for disease surveillance, outbreak detection, case management, vaccine tracking, and contact tracing, which slowed response times and increased staffing burden.SmartTracker is a HIPAA-compliant health and human services solution built entirely on AWS that unifies real-time disease surveillance, outbreak detection, case management, vaccine tracking, and contact tracing in a single system.The Kansas City Health Department used SmartTracker to configure vaccine events within days with patient self-registration, electronic consents, and automated appointment reminders. The same platform supported Ebola monitoring in 7 days and later outbreak detection, case management, and communicable disease tracking for measles response.

Kansas City Health DepartmentPublic Sector

UC Davis Health Cloud Innovation Center and AWS Digital Innovation built Project Heal, an open source AI/ML toolkit concept for public health officials to detect emerging health misinformation and generate tailored counter-messaging.The solution combines ML classification, threat scoring, human feedback, and Amazon Bedrock retrieval-augmented generation to help understaffed health departments respond faster and more proactively.

UC Davis Health Cloud Innovation CenterPublic Sector

The Fight Is In Us campaign is a coalition aiming to combat COVID-19 through plasma donation and advanced therapeutics. Microsoft has supported the campaign with its AI for Health program by hosting digital tools and enabling donor recruitment via Azure Cloud solutions. The coalition is working on developing hyperimmune globulin therapy, involving industry leaders like Takeda, Grifols, and others. This effort emphasizes public health advocacy, AI-driven recruitment, and cutting-edge R&D partnerships. Plasma-based treatments aim to address urgent healthcare needs, potentially saving thousands of lives.

COVID-19 Survivor CommunityHealthcare

Microsoft India deployed various technology solutions to support healthcare and public sector organizations in combating the COVID-19 crisis. Key initiatives included the COVA app by the Punjab Government, built on Azure to provide real-time information and self-assessment tools. Gaia Smart Cities used Azure for health data tracking in Agra. Microsoft Teams supported teleconsultations for healthcare providers like Fortis Healthcare. Secure Azure solutions empowered remote work for pharmaceutical companies like Dr. Reddy's Laboratories. In addition, Microsoft worked on securing healthcare infrastructure against ransomware targeting critical systems.

Govt. of PunjabPublic Sector