Banco do Brasil engaged EY and IBM to establish a unified AI governance model for responsible AI adoption across critical banking functions.IBM operationalized the governance strategy through watsonx.governance, adding real-time monitoring, proactive alerts, explainability, traceability, and continuous oversight.
Omnicom, a major advertising and marketing services conglomerate, undertook a significant digital transformation to unify and scale automation across its global network of agencies. Facing disparate automation solutions and the need for rapid, enterprise-wide automation growth, Omnicom collaborated with EY to establish a Center of Excellence and adopt Microsoft Power Platform—including Power Automate, Power Apps, Power Virtual Agents, and Azure OpenAI services. The platform provided a unified approach to process automation, AI augmentation, and knowledge management. EY’s consulting role spanned governance setup, value assessment, solution rollout, and best practices benchmarking. Within six months, Omnicom expanded from 10 to over 100 automation use cases, creating an enterprise governance model that accelerated knowledge sharing and productivity. The initiative lowered manual workload, democratized automation via low-code/no-code tools, and leveraged generative AI for enterprise intelligence. The organization now focuses on high-value automation, impact measurement, and citizen development enablement.The automation journey was catalyzed by the COVID-19 pandemic, driving the strategic need for resilient operations. Through a combination of strategic consulting and cloud technology adoption, Omnicom successfully scaled digital transformation and is recognized as an automation leader in its sector.
EY partnered with BioIntelliSense to bring real-time, AI-powered wearable monitoring to US healthcare. Leveraging a medical-grade wearable and Microsoft AI analytics, the system monitors patient biometric data continuously, shifting clinical monitoring from episodic spot-checks to actionable trend analysis. Clinical staff can now detect and intervene earlier in patient health deterioration, enhancing outcomes. EY provided strategic consulting to ensure robust AI governance, focusing on ethical deployment and integration into clinical workflows. This solution addresses persistent healthcare staffing limits and operationalizes new AI governance protocols started in back-office tasks and soon extending to core patient care.
EY developed and implemented a solution using Microsoft Entra Verified ID and identity orchestration to address challenges in employment and supplier credential validation, initially in partnership with LinkedIn. This solution automates the verification of employment and credentials, significantly reducing manual processes, costs, and onboarding delays. Following a successful pilot, EY expanded the solution to other industries, notably healthcare, facilitating faster and more reliable medical credentialing as well as improved patient and provider experiences. The financial sector also benefited with more secure and efficient identity proofing for transactions. The result is a scalable platform that supports the unique verification needs of multiple industries and expedites onboarding while enhancing trust and operational efficiency.