What challenges did Poloplast face before AI implementation?

Legacy AS/400 ERP limited visibility, slowed forecasting and budgeting, and relied on retiring technical expertise. Poloplast needed to connect operational and financial planning while reducing manual work and improving real-time decision-making.

What was the impact of the AI solution?

Faster and more accurate forecasting and budgets. Reduced data warehouse creation time from 9-10 hours to 5-6 hours. Automated invoice processing, data migration, invoice posting, sales confirmations, and purchasing.

Source

MicrosoftProductionEvidence: Medium65/100

Poloplast streamlines forecasting and budgeting with Dynamics 365, Power Platform and Microsoft Copilot Studio AI agents

Use case typePlanning automationUpdated Jun 14, 2026

Poloplast modernized a legacy AS/400 ERP-based planning process by integrating demand planning, business performance planning, automation, and AI agent capabilities across finance and operations. The company uses Microsoft Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Power Platform, and Microsoft Copilot Studio to improve forecasting, budgeting, reporting, and employee access to knowledge.

Organization: Poloplast
Industry: Manufacturing
Location: Austria
Published: June 2026

Reported outcomes

33.3-50%

data warehouse creation timeTime & speed

Strategic outcomes

Cost efficiencyImproved forecasting and budgeting speed and accuracyBetter decisions & insightEnabled real-time planning updates and scenario changesCost efficiencyAutomated invoice processing and data migrationOther strategic outcomeHelped employees find information and draft emails faster

Catalog median for time & speed deployments: −50% across 312 reported metrics. Compare benchmarks →

Why do we believe this?Outcome claims, sources, and evidence checks

Normalized claim

Data warehouse creation time: 33.3-50% decrease

Microsoft Customer StoriesJun 14, 2026Customer storyInferred claimMedium evidence strength

reduced data warehouse creation time from 9-10 hours to 5-6 hours

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: Poloplast
Provider: Microsoft
Maturity: Production
Linked source: Microsoft Customer Stories

Poloplast needed to connect operational and financial planning while reducing manual work and improving real-time decision-making

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 2 of 2

1Planning automation
2Forecasting and budgeting

Legacy AS/400 ERP limited visibility, slowed forecasting and budgeting, and relied on retiring technical expertise.
Poloplast needed to connect operational and financial planning while reducing manual work and improving real-time decision-making.

Implemented Dynamics 365 Supply Chain Management demand planning and Dynamics 365 Finance Business Performance Planning.
Used Power Automate, Power Apps, and Microsoft Copilot Studio chatbots and agents to automate workflows, summarize corporate information, and generate email templates.

Technologies

Microsoft Dynamics 365 Supply Chain Management Dynamics 365 Finance Power Platform Power Automate Power Apps Copilot Studio Azure SQL Database Power BI

Faster and more accurate forecasting and budgets.
Reduced data warehouse creation time from 9-10 hours to 5-6 hours.
Automated invoice processing, data migration, invoice posting, sales confirmations, and purchasing.

Sources & evidence1

Evidence: Medium65/100Evidence strength