MicrosoftEvidence: Low25/100

Microsoft Change Agent Programme for UK Public Sector Digital Transformation

Use case typeWorkflow automationUpdated Apr 18, 2023

Microsoft’s Innovate Together initiative includes a Change Agent programme to help UK public sector organizations accelerate digital transformation. The programme trains public sector employees as change agents through expert sessions, an online alumni community, and guidance on Microsoft technologies including Power Platform, Power Automate, Power BI, Teams, and SharePoint.

Organization
UK Public Sector
Industry
Public Sector
Location
United Kingdom
Published
April 2023

Reported outcomes

Strategic outcomes

Speed & agilityAccelerated adoption of AI and automation toolsEcosystem & partnershipsCreated a collaborative alumni network
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
Customer
UK Public Sector
Provider
Microsoft
Maturity
Unknown
Linked source
Microsoft

No explicit deployment-stage evidence found.

Customer identity supportedSource describes one deploymentMaturity evidence evaluated

Primary read

Use case focus

Showing 3 of 3

  • 1Workflow automation
  • 2Employee productivity
  • 3Public sector automation
The UK public sector lacked people with the skills to deliver and sustain digital transformation amid rapid pandemic-driven innovation.
  • Microsoft created a Change Agent programme to train public sector employees as internal catalysts for change.
  • The programme combines change-management instruction with practical guidance on Microsoft tools and peer support through a collaborative alumni community.
Technologies
Power PlatformPower AutomatePower BIMicrosoft TeamsSharePoint
  • The article says the programme aims to train at least one person in every public sector service to be a catalyst for change.
  • It reports accelerated and sustainable adoption of AI and automation tools across government departments, with stronger collaboration and shared best practices.
Sources & evidence1
Evidence: Low25/100Evidence strength
  • Customer explicitly identified
  • Technical implementation details available
Type: Blog PostPublished: Apr 18, 2023Publisher: MicrosoftEvidence: VendorConfidence: High
Primary source

AI-generated summary. Verify important details with the linked sources before relying on this case.

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