What challenges did PwC face before AI implementation?

Norwegian enterprises needed intuitive, rapid integration between legacy and modern IT systems. Market demands required scalable solutions for API management, automation, and compliance. Digital innovation was hindered by fragmented systems and lack of secure, easy-to-deploy automation tools. Organizations sought measurable operational efficiencies and faster value realization from digitalization.

What was the impact of the AI solution?

Streamlined organization-wide operations and reduced integration complexity. Accelerated time-to-value for digital transformation via pre-built automation and workflows. Optimized operational costs and increased process efficiency. Enabled adoption of AI-driven process innovation.

Source

MicrosoftExpandedProductionEvidence: Low40/100

PwC and Frends modernize enterprise integration in Norway

Use case typeBusiness process automationUpdated Jun 13, 2026

PwC Business Tech Norway has partnered strategically with Frends to revolutionize enterprise integration and automation for Norwegian organizations. Leveraging Frends' low-code iPaaS platform and Microsoft AI tools, the solutions address the growing need for agile, secure, and efficient integration in a rapidly transforming digital landscape. PwC provides deep industry expertise while Frends delivers a scalable, hybrid-ready integration layer, enabling seamless connections between legacy and modern systems. The partnership focuses on delivering industry-specific automation and digital workflows, supporting businesses in streamlining operations, reducing operational costs, and accelerating their digital transformation journey. The combination of PwC's consulting experience and Frends' robust automation capabilities results in pre-built templates and accelerators for faster outcomes and demonstrable efficiency gains. Joint initiatives are specifically tailored to support clients through every phase of their integration strategy, from legacy modernization to AI-driven process innovation. Frends' platform supports extensive API management, multi-cloud deployment, and offers secure data pipelines suitable for sensitive, complex structures common in regulated industries like finance, energy, and professional services in Norway.

Organization: PwC
Industry: Professional Services
Location: Norway
Published: March 2025

Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks

Customer: PwC
Provider: Microsoft
Maturity: Production
Linked source: frends.com

The partnership focuses on delivering industry-specific automation and digital workflows, supporting businesses in streamlining operations, reducing operational costs, and accelerating their digital transformation journey

Customer identity supportedSource describes one deploymentMaturity supported

Primary read

Use case focus

Showing 3 of 3

1Low-Code Process Automation in Enterprise Integration
2Hybrid Legacy-Modern IT System Orchestration
3API-Driven Automation for Compliance Requirements

PwC Business Tech Norway partnered with Frends to deliver low-code, multi-cloud integration using Frends iPaaS.
Employed Microsoft AI and automation tools to enable data-driven analytics and seamless digital workflows.
Focused on industry-specific use cases and pre-built automation to accelerate client outcomes.
Ensured secure, scalable integration supporting both cloud and on-premises environments.

Technologies

Frends iPaaS Microsoft AI Automation

Streamlined organization-wide operations and reduced integration complexity.
Accelerated time-to-value for digital transformation via pre-built automation and workflows.
Optimized operational costs and increased process efficiency.
Enabled adoption of AI-driven process innovation.

Implementation partners1

Frends

Sources & evidence1

Evidence: Low40/100Evidence strength