Enterprises Enhance Contract Management with AI-Powered Insights
PwC, Microsoft, and Icertis have entered a strategic collaboration to deliver an AI-powered contract intelligence platform for enterprise customers. This platform leverages Microsoft Azure’s cloud and generative AI capabilities, Icertis’ contract management technologies, and PwC’s consulting expertise to transform traditional, manual contract processes into automated, data-driven workflows. The collaboration aims to solve the challenges of disjointed data, risk management, and compliance by enabling real-time insights into contract terms and obligations. The integrated solution addresses modern needs such as cost efficiency, ESG commitments, and supply chain risks. By digitizing the end-to-end contract lifecycle, enterprises can unlock significant value, avoid costly missed entitlements, and drive better business decisions. PwC acts as the transformation partner, ensuring integration and scale for clients across sectors.
- Organization
- Enterprise clients
- Industry
- Professional Services
- Location
- United Kingdom
- Published
- May 2023
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Enterprise clients
- Provider
- Microsoft
- Maturity
- Scaled Production
- Linked source
- Consultancy.uk
PwC acts as transformation partner integrating the solution for clients at scale
Primary read
Use case focus
Showing 3 of 3
- 1contract intelligence
- 2contract management automation
- 3compliance analytics
- Contract management processes are burdensome and disjointed, leading to siloed and inaccessible data.
- Companies often lose 5-40% of contract value due to overlooked entitlements, rebates, or price adjustments.
- Risk management and compliance are increasingly complex in today’s environment.
- Enterprises struggle to meet ESG commitments and manage supply-chain risks effectively.
- Manual processes make it difficult to have a holistic view of contractual obligations.
- Integration of Icertis’ contract intelligence platform with Microsoft Azure and generative AI technologies.
- Automated, end-to-end digitization of contract management from creation to execution.
- PwC acts as transformation partner integrating the solution for clients at scale.
- Real-time analytics and insight generation on contract data, risks, and compliance.
- Platform supports ESG tracking as well as identification of cost-saving opportunities.
- Unlocks insights from contract data, automating business processes and decision-making.
- Enables cost savings and reduces risk by surfacing key entitlements and obligations.
- Improves compliance by making contract data accessible and actionable.
- Helps organizations deliver on ESG commitments and manage supply-chain risks.
- Reduces manual work and enables enterprise-wide, data-driven management processes.
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Independent source available
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jul 22, 2026.
The case's original source is still reachable.
- Cited source last checked Jun 12, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
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