EXL
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EXL has 3 source-linked AI deployments documented in AIUseCaseHub, across 2 industries and 2 countries.
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Hyperscaler mix
See whether EXL's cases are powered by Microsoft, AWS, GCP, or multiple providers.
How EXL builds AI
Build / Buy / Compose across this company's documented cases
3 of 3 cases classified (100%) · Compare all use-case types
Use case portfolio
Use case types at EXL
Document automation leads with 2 of 3 documented cases; 2 distinct types appear across the visible portfolio.
Evidence persistence
2 of 2 judgeable cases are still publicly referenced · 2 show the organization expanding AI use.
Durability of public evidence, not whether systems remain in production. How this is measured →
Technology snapshot
What EXL uses across visible cases
AI Agents appears in 2 of 3 indexed cases; 8 named technologies are mentioned, led by Amazon Bedrock.
All Use Cases (3)
EXL Transforms Insurance Underwriting with Generative AI Assistant Built on Amazon Bedrock
EXL, a global data and AI company, sought to reduce the manual effort in insurance underwriting by developing a generative AI virtual assistant on AWS to streamline document processing and evaluation.The company developed LDS™ Underwriting Assist, a generative AI chatbot on Amazon Bedrock integrating multiple large language models and AWS services including Amazon Textract, Amazon Comprehend, and Amazon Kendra, ensuring data privacy and compliance with India's PII regulations.Launched in August 2024 after 60 days of development, the solution reduced underwriting time from days to hours and cut costs by up to 80%. The platform improved accuracy, data security, and accelerated customer adoption with positive market impact.
EXL reimagines enterprise workflows with agentic AI platform
EXL has launched EXLerate.AI, an agentic AI platform designed to orchestrate data, domain-specialized AI agents, and third-party AI across mission-critical operations in sectors such as insurance, healthcare, retail, utilities, and financial services.The platform integrates more than 10 industry-specific AI agents to automate and enhance processes including claims adjudication, commercial underwriting, payment processing, audit, energy billing, and more.EXLerate.AI is modular, open, and cloud-agnostic, ensuring compatibility with existing enterprise IT systems and seamless operation within hybrid cloud environments. It features proprietary large language models (LLMs) trained on domain-specific data for healthcare and finance.The implementation accelerates AI-driven efficiency, improves accuracy, customer experience, and scalability, and enables rapid innovation for enterprise clients.The platform supports integration with platforms from Microsoft Azure (as well as AWS, NVIDIA, Google, ServiceNow, and Salesforce), leveraging a strong data and domain foundation.Clients can orchestrate multiple AI agents, combining EXL-built, internal, and third-party agents, along with human expertise, to dynamically streamline enterprise processes.
EXL Transforms Insurance Underwriting with Generative AI Assistant Built on Amazon Bedrock
EXL, a data analytics and digital solutions provider, sought to reduce manual effort, time, and cost in insurance underwriting processes.They developed a generative AI virtual assistant integrated into their Life Digital Suite platform, utilizing multiple foundation models on Amazon Bedrock.The solution incorporated Amazon Textract and Amazon Comprehend for data extraction and PII redaction to maintain data privacy and regulatory compliance.
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