EXL
3 documented AI deployments at EXL, across 2 industries. Each one links to the public source it was taken from.
Public AI record
EXL has 3 documented public AI cases on the hub, too few for a score.
A record score appears once EXL has 5 documented public cases. The peer comparison below already uses what is on record.
First documented case Aug 2024, latest Apr 2026. Cloud providers named: AWS, GCP, Microsoft.
Deployments
3 deployments at EXL, newest first.
- 29 Apr 2026InsuranceIndia
EXL Transforms Insurance Underwriting with Generative AI Assistant Built on Amazon Bedrock
EXL · Document automation · AWS
EXL, a global data and AI company, sought to reduce the manual effort in insurance underwriting by developing a generative AI virtual assistant on AWS to streamline document processing and evaluation. The company developed LDS™ Underwriting Assist, a generative AI chatbot on Amazon Bedrock integrating multiple large language models and AWS services including Amazon Textract, Amazon Comprehend, and Amazon Kendra, ensuring data privacy and compliance with India's PII regulations. Launched in August 2024 after 60 days of development, the solution reduced underwriting time from days to hours and cut costs by up to 80%. The platform improved accuracy, data security, and accelerated customer adoption with positive market impact.
Production
−≤80%cost - 25 Feb 2025Professional ServicesUnited States
EXL reimagines enterprise workflows with agentic AI platform
EXL · Claims automation · Microsoft + AWS
EXL has launched EXLerate.AI, an agentic AI platform designed to orchestrate data, domain-specialized AI agents, and third-party AI across mission-critical operations in sectors such as insurance, healthcare, retail, utilities, and financial services. The platform integrates more than 10 industry-specific AI agents to automate and enhance processes including claims adjudication, commercial underwriting, payment processing, audit, energy billing, and more. EXLerate.AI is modular, open, and cloud-agnostic, ensuring compatibility with existing enterprise IT systems and seamless operation within hybrid cloud environments. It features proprietary large language models (LLMs) trained on domain-specific data for healthcare and finance. The implementation accelerates AI-driven efficiency, improves accuracy, customer experience, and scalability, and enables rapid innovation for enterprise clients. The platform supports integration with platforms from Microsoft Azure (as well as AWS, NVIDIA, Google, ServiceNow, and Salesforce), leveraging a strong data and domain foundation. Clients can orchestrate multiple AI agents, combining EXL-built, internal, and third-party agents, along with human expertise, to dynamically streamline enterprise processes.
Multi-agent
- 1 Aug 2024InsuranceIndia
EXL Transforms Insurance Underwriting with Generative AI Assistant Built on Amazon Bedrock
EXL · Document automation · AWS
EXL, a data analytics and digital solutions provider, sought to reduce manual effort, time, and cost in insurance underwriting processes. They developed a generative AI virtual assistant integrated into their Life Digital Suite platform, utilizing multiple foundation models on Amazon Bedrock. The solution incorporated Amazon Textract and Amazon Comprehend for data extraction and PII redaction to maintain data privacy and regulatory compliance.
Multi-agent
−≤80%cost
What it builds
Document automation is the most common pattern in these deployments: 2.
Cloud providers named
AWS is named in 3 of these deployments.
- AWS100% of these3
- GCP33% of these1
- Microsoft33% of these1