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01 · Use cases— The evidence

OneAssure

5 documented AI deployments at OneAssure, across 1 industry. Each one links to the public source it was taken from.

5
deployments
on record
1
industry
Insurance
100%
use AI agents
5 of these
15 May 2026
latest source date
4 report a measured outcome
§ 1

Public AI record

OneAssure ranks 1st of 4 insurance companies on the hub with a public AI record score of 77. It is ahead of 99% of companies on evidence, but behind most on breadth. Claims automation is common among peers but not yet documented at OneAssure.

Medium confidenceBased on 5 public cases · updated 10 Nov 2026
77
Record score
Out of 100; 50 is typical on the hub
1st of 4
Insurance companies
Peer median 43

Nearest peers: Zurich Insurance Group 2nd, 56 · Aviva 3rd, 43

  1. BreadthHow many different kinds of use case, across how many business areas
    20
  2. DepthShare running in production or at scale rather than pilots
    82
  3. SophisticationAgentic share and innovativeness rating
    97
  4. EvidenceShare backed by the company's own sources and measured results
    99
  5. MomentumHow recent the cases are; older cases count less
    87
How the score works
Each bar is a percentile against every company page on the hub: 70 means a stronger record than 70% of them. The score is the average of the five. It measures the public record we can document, not the quality of the company's AI.

First documented case Jan 2024, latest May 2026. Cloud providers named: GCP.

§ 2

Compared with peers

Against 16 other insurance companies on the hub.

What peers document

  1. Claims automation11 of 16 peers
    69%
  2. Customer service automation10 of 16 peers · here too
    63%
  3. Document automation4 of 16 peers · here too
    25%
  4. 13%
4 of 6 patterns

Gaps against the industry

Stack and approach vs peers
  • Peer cases name Microsoft 77%, AWS 16%, GCP 6%.
  • AI agents: 100% of OneAssure's cases vs 27% for peers.
  • Cases from the last 12 months: 60% vs 15% for peers.
§ 3

Deployments

5 deployments at OneAssure, newest first.

  • 15 May 2026
    Insurance

    OneAssure: Document AI and Gemini Enterprise Agent Platform automate health insurance policy document extraction

    OneAssure · Customer service automation · GCP

    OneAssure is a Bengaluru-based insurtech that simplifies the health insurance journey in India through a digital-first, human-centric model. Its operations team had been manually extracting data from complex PDF policy documents, typing up to 30 fields per file and spending about 10 minutes on each document, which created errors and payout disputes across a network of more than 250 advisors and partners. By moving to Google Cloud, OneAssure implemented an AI-based extraction and advisory workflow to improve document processing, advisor support, and customer guidance.

    AgenticProduction

    +90%
    quantified impact
  • 15 May 2026
    Insurance

    OneAssure uses Gemini Enterprise Agent Platform and Document AI to automate health insurance policy processing

    OneAssure · Customer service automation · GCP

    OneAssure is an insurtech platform in Bengaluru, India that simplifies health insurance through a digital-first, human-centric model. The company needed to process large volumes of unstructured insurance policy PDFs and images that required manual data entry across many fields and caused errors in premium and nominee details.

    AgenticProduction

    +90%
    quantified impact
  • 13 May 2026
    Insurance

    OneAssure: agentic insurance document processing with Document AI + Gemini Enterprise Agent Platform

    OneAssure · Customer service automation · GCP

    OneAssure is a Bengaluru insurtech platform in India that simplified health insurance workflows using Google Cloud AI. The company used Document AI to extract structured information from unstructured policy PDFs and deployed the solution on Google Kubernetes Engine. It also used Gemini Enterprise Agent Platform to support product and policy Q&A, coverage gap analysis, and a Gemini-powered D2C chatbot for real-time policy assessments.

    AgenticScaled Production

    +90%
    quantified impact
  • 1 Jan 2025
    Insurance

    OneAssure case study: Document AI + Gemini Enterprise Agent Platform for health insurance policy processing (India)

    OneAssure · Document automation · GCP

    OneAssure is a Bengaluru insurtech platform simplifying the health insurance journey in India. The company moved to Google Cloud to address manual processing of complex policy PDFs that mixed images and text and required staff to enter data into up to 30 fields per document. Using Document AI, OneAssure automated extraction; using Gemini Enterprise Agent Platform, it built an agentic assistant for product and policy questions and a Gemini-powered chatbot for policy assessments, coverage-gap analysis, and lead generation.

    AgenticScaled Production

    −30%
    quantified impact
  • 1 Jan 2024
    Insurance

    OneAssure uses Document AI and Gemini (GEAP) to automate policy document data extraction and improve advisory chat leads

    OneAssure · Customer service automation · GCP

    OneAssure is an insurtech platform in Bengaluru, India that simplifies the health insurance journey with a digital-first and human-centric approach. The company had to manually extract data from complex PDFs containing images and text, entering up to 30 fields per document and spending about 10 minutes per file. By using Document AI on Google Cloud and Gemini Enterprise Agent Platform with GKE, OneAssure automated policy document extraction, improved accuracy, and built a Gemini-powered advisory chatbot for insurers, advisors, and customers.

    AgenticProduction

§ 4

What it builds

Customer service automation is the most common pattern in these deployments: 4.

§ 5

Cloud providers named

GCP is named in 5 of these deployments.

  1. GCP100% of these
    5
§ 6

Industries

All of these deployments are in Insurance.

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