Aisin enhances accessibility for the deaf with real-time speech transcription
Aisin Corporation, traditionally known for its role in automotive manufacturing, developed the YYSystem—a real-time, AI-powered speech-to-text application to aid communication for deaf or hard-of-hearing individuals. Created using Microsoft Azure AI, including generative AI and translation services, the system can recognize unique speech patterns commonly associated with hearing loss, ensuring high-accuracy transcription, summarization, and translation. Initially intended to help internal employees communicate better during the COVID-19 pandemic, the solution soon proved invaluable for deaf staff. Observing its impact, Aisin scaled YYSystem for use in government offices and in retail, where it now enables better access, communication, and inclusiveness for deaf citizens and customers. This practical AI implementation advances social inclusion through technology and supports public sector accessibility in Japan.
- Organization
- Aisin Corporation
- Industry
- Public Sector
- Location
- Japan
- Published
- May 2025
Reported outcomes
Strategic outcomes
Why do we believe this deployment?Customer identity, provider attribution, maturity, and source checks
- Customer
- Aisin Corporation
- Provider
- Microsoft
- Maturity
- Production
- Linked source
- Microsoft Cloud Blog
Deployed solution across internal meetings, government offices, and retail environments to maximize accessibility
Primary read
Use case focus
Showing 2 of 2
- 1AI-powered speech-to-text accessibility for deaf and hard-of-hearing
- 2Real-time meeting transcription in public sector settings
- Difficulty for deaf or hard-of-hearing employees and citizens to participate in meetings and access spoken information.
- Existing transcription solutions failed to accurately recognize speech patterns unique to hearing loss.
- Remote communication during COVID-19 heightened communication barriers for deaf individuals.
- Public services and retail environments often lacked real-time, inclusive communication tools.
- Developed YYSystem, an AI-powered, real-time speech-to-text application tailored for hearing loss patterns.
- Leveraged Microsoft Azure AI, including generative AI for accurate transcription and translation.
- Deployed solution across internal meetings, government offices, and retail environments to maximize accessibility.
- Enabled real-time, high-quality transcriptions for deaf and hard-of-hearing users.
- Expanded access from internal company use to public sector and retail, broadening benefits to society.
- Promoted inclusion, helping deaf individuals participate more fully in the workplace and public life.
Sources & evidence1
- Customer explicitly identified
- Deployment status explicitly supported
- Technical implementation details available
- Recent evidence check available
- Last evidence check: Jun 1, 2026.
The case's original source is still reachable.
- Cited source last checked Jun 1, 2026 — ok (0/1 broken).
Measures whether this deployment's public evidence persists — not whether the system is still in production.
AI-generated summary. Verify important details with the linked sources before relying on this case.
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