Aisin enhances accessibility for the deaf with real-time speech transcription
Aisin Corporation, traditionally known for its role in automotive manufacturing, developed the YYSystem—a real-time, AI-powered speech-to-text application to aid communication for deaf or hard-of-hearing individuals. Created using Microsoft Azure AI, including generative AI and translation services, the system can recognize unique speech patterns commonly associated with hearing loss, ensuring high-accuracy transcription, summarization, and translation. Initially intended to help internal employees communicate better during the COVID-19 pandemic, the solution soon proved invaluable for deaf staff. Observing its impact, Aisin scaled YYSystem for use in government offices and in retail, where it now enables better access, communication, and inclusiveness for deaf citizens and customers. This practical AI implementation advances social inclusion through technology and supports public sector accessibility in Japan.