Avanade

Accenture rolls out Microsoft 365 Copilot and builds AI-powered sales agent

Accenture · Productivity platform · Microsoft

Accenture is rolling out Microsoft 365 Copilot across its workforce at enterprise scale and using governed adoption practices to support safe use. Avanade built an AI-powered sales intelligence agent called D3 that aggregates proprietary internal data, industry context, and external sources to help sellers research customers and engage more effectively. The rollout emphasizes change management, data governance, access controls, and deep integration into Microsoft 365 workflows.

AgenticProduction

Manufacturing AI Copilot boosts productivity with Avanade

Avanade · Onboarding automation · Microsoft

Avanade introduced a Manufacturing AI Copilot powered by Microsoft technologies. This tool provides frontline manufacturing employees with advanced, actionable insights. It incorporates real-time data for enhanced decision-making and ties comprehensive team analytics to build a more synchronized production system. Additionally, operational productivity is transformed into an agile workflow.

Production

Accenture and Avanade revolutionize manufacturing productivity with Copilot solutions

Accenture · Energy operations automation · Microsoft

Accenture and Avanade have partnered to deliver advanced Copilot-based solutions for manufacturing companies. The joint initiative deployed Microsoft Copilot, Microsoft Fabric, Azure OpenAI, Microsoft Dynamics 365, and Copilot Studio to support manufacturing operations, frontline worker efficiency, and sustainability goals. Solutions included Manufacturing Copilot, providing natural language access to data across applications and automating root cause analysis. The partnership also introduced Sustainability Copilot, streamlining Corporate Sustainability Reporting Directive (CSRD) compliance by integrating Microsoft Cloud for Sustainability data with AI-driven insights. Pilot programs demonstrated productivity gains, with over half of users reporting quality improvements and reduced fatigue, and nearly a third less cognitive strain for workers. GitHub Copilot deployment among software engineering teams increased development efficiency and project delivery speed. The solutions address labor shortages, raise production outputs, cut operational costs, and reduce emissions. Accenture and Avanade have used their own organization as a pilot customer, leveraging experience to shape solutions they then deliver to external manufacturing clients.

Production

Avanade boosts seller productivity with a mobile-first digital workplace

Avanade · Productivity platform · Microsoft

Avanade, a leading global professional services firm, sought to improve productivity and collaboration across its highly mobile, dispersed workforce. Facing the challenge of simplifying business processes and enabling sellers to access critical information on the go, Avanade embraced Microsoft Power Platform technologies. By developing a mobile app with Microsoft PowerApps, they enabled seamless access to curated SharePoint Online content, training materials, and company resources on smartphones. Power Automate was used to push real-time notifications and automate communications such as training invites. Office 365 and related Microsoft cloud solutions provided the foundation for a unified digital workspace, driving better internal collaboration and supporting multiple working styles. The transformation increased seller productivity, reduced time spent searching for resources, and improved Avanade's ability to serve clients effectively. The mobile-first approach also enabled employees to work flexibly from any location, promoting engagement and efficiency. The implementation served as a proof point for Avanade’s clients and set a benchmark for digital innovation within the organization.