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01 · Use cases— The evidence

Clifford Chance

5 documented AI deployments at Clifford Chance, across 2 industries. Each one links to the public source it was taken from.

10 Upper Bank Street, United Kingdom · Founded 1802 · cliffordchance.com · WikipediaSource: Wikidata, 2026-11-01

5
deployments
on record
2
industries
Legal
0%
use AI agents
0 of these
22 Jan 2025
latest source date
1 report a measured outcome
§ 1

Public AI record

Clifford Chance has a public AI record score of 42, where 50 is typical for companies on the hub. It is ahead of 96% of companies on depth, but behind most on sophistication.

Medium confidenceBased on 5 public cases · updated 10 Nov 2026
42
Record score
Out of 100; 50 is typical on the hub
  1. BreadthHow many different kinds of use case, across how many business areas
    72
  2. DepthShare running in production or at scale rather than pilots
    96
  3. SophisticationAgentic share and innovativeness rating
    7
  4. EvidenceShare backed by the company's own sources and measured results
    15
  5. MomentumHow recent the cases are; older cases count less
    22
How the score works
Each bar is a percentile against every company page on the hub: 70 means a stronger record than 70% of them. The score is the average of the five. It measures the public record we can document, not the quality of the company's AI.

First documented case Jun 2023, latest Jan 2025. No new deployment documented since Jan 2025. Cloud providers named: Microsoft.

§ 2

Deployments

5 deployments at Clifford Chance, newest first.

  • 22 Jan 2025
    Finance

    Real Enterprises Transform Operations and Customer Engagement

    Bank of Queensland · Onboarding automation · Microsoft

    This article showcases real-world examples of organizations across banking, legal, travel, manufacturing, healthcare, and marine industries implementing Microsoft 365 Copilot and Azure OpenAI to enhance productivity, streamline workflows, and improve customer engagement. For instance, Bank of Queensland automated risk analysis and training material creation, saving 2.5 to 5 hours per user weekly. ABB Group integrated Azure OpenAI with Genix Copilot for real-time data processing, achieving 35% in operational savings. Teladoc Health automated routine tasks with Copilot and Power Automate, saving thousands of hours annually. Other notable implementations include Clifford Chance's enhanced legal processes, Absa Group’s document analysis, and Capitec Bank’s improved information access for customer service. Elcome streamlined multilingual communications using Copilot. Business impacts ranged from increased employee efficiency and satisfaction to substantial operational cost reductions and improved customer experiences.

    Production

    −80%
    cost
  • 12 Jun 2024
    Legal

    Clifford Chance leverages Azure OpenAI to transform legal operations

    Clifford Chance · Contract analysis · Microsoft

    Clifford Chance, a global leader in the legal sector, integrates Microsoft's Azure AI services to enhance its legal workflows. Leveraging Azure OpenAI capabilities, the firm accelerates e-discovery, enhances document review using natural language processing, and tackles complex legal contracts efficiently. These technologies offer substantial benefits, including risk management, compliance assurance, and improved communication through AI-driven translation. Clifford Chance stands out as a pioneer in the adoption of AI-driven legal solutions, reshaping operational workflows, advancing smarter legal processes, and showcasing responsible AI practices in line with Microsoft's ethical guidelines.

    Production

  • 11 Mar 2024
    Legal

    Lander & Rogers and Clifford Chance automate legal processes to boost productivity and precision

    Lander & Rogers · Legal drafting assistance · Microsoft

    Leading law firms in Australia, including Lander & Rogers and Clifford Chance, are harnessing Microsoft Copilot to transform their operations and client service. By integrating AI into document drafting, research, legal technology development, and client communication, these firms automate repetitive tasks and support high-level legal work. Microsoft Copilot, built on OpenAI's GPT-3.5, suggests contextually relevant language, enables rapid and accurate document creation, supports legal research, and aids in generating and reviewing legal code. These innovations not only save time and costs but also elevate accuracy and consistency, freeing lawyers for complex, strategic, and client-facing activities. The firms showcase how generative AI and Copilot reshape legal work for the modern era.

    Production

  • 28 Feb 2024
    Legal

    Clifford Chance Innovates Legal Practice with Microsoft Copilot and Azure OpenAI

    Clifford Chance · Legal workflow automation · Microsoft

    Global law firm Clifford Chance is taking its digital transformation journey to the next level. As one of the first organisations globally, to deploy both Copilot for Microsoft 365 and Viva Suite at scale across its entire workforce. The firm’s private and secured AI tool, Clifford Chance Assist, was developed on Microsoft’s Azure OpenAI platform and rolled out after extensive trials with over 1800 users across operations and practice areas. The rollout is governed by a global AI Principles & Policy framework that requires client consent where appropriate and lawyer validation of AI outputs.

    Scaled Production

  • 19 Jun 2023
    Legal

    German law firm accelerates dispute resolution with AI-driven document automation

    Clifford Chance · Legal workflow automation · Microsoft

    Clifford Chance, a top international law firm, partnered with legal technology provider wexler.ai to drive innovation in core dispute resolution practices. The collaboration leverages Microsoft AI services on Azure and Microsoft 365 to automate key elements of contract review, case file preparation, and document search. The implementation targets critical issues in legal operations: inefficiency, complexity, and high cost. This use case highlights what is possible when large-scale, real-world legal work is transformed by AI. The partnership demonstrates measurable process acceleration, error reduction, and greater compliance in client service—all built on a trusted, production-grade Microsoft cloud stack.

    Production

§ 3

What it builds

Legal workflow automation is the most common pattern in these deployments: 2.

§ 4

Cloud providers named

Microsoft is named in 5 of these deployments.

  1. Microsoft100% of these
    5
§ 5

Industries

Clifford Chance deployments span 2 industries.

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