Epic Systems
3 documented AI deployments at Epic Systems, across 1 industry. Each one links to the public source it was taken from.
Public AI record
Epic Systems has 3 documented public AI cases on the hub, too few for a score. Healthcare workflow automation is common among peers but not yet documented at Epic Systems.
A record score appears once Epic Systems has 5 documented public cases. The peer comparison below already uses what is on record.
First documented case Nov 2025, latest May 2026. Cloud providers named: Microsoft.
Compared with peers
Against 39 other healthcare companies on the hub.
What peers document
- Clinical documentation20 of 39 peers · here too51%
- Patient engagement13 of 39 peers · here too33%
- Healthcare workflow automation11 of 39 peers28%
- AI development platform9 of 39 peers23%
Gaps against the industry
- Healthcare workflow automation: 28% of peers, not documented at Epic Systems yet
Stack and approach vs peers
- Peer cases name Microsoft 74%, AWS 18%, GCP 8%.
- AI agents: 67% of Epic Systems's cases vs 44% for peers.
- Cases from the last 12 months: 67% vs 20% for peers.
Deployments
3 deployments at Epic Systems, newest first.
- 8 May 2026HealthcareUnited States
Epic Systems AI Agents for Healthcare Automation and Patient Engagement
Epic Systems · Patient engagement · Microsoft
Epic Systems partnered with Microsoft to develop new artificial intelligence models and AI agents to improve healthcare provider operations, increase patient engagement, and reduce administrative burdens for clinicians. The solution includes AI assistants such as Art for Clinicians, a clinical assistant; Emmie, a patient-facing chatbot in the MyChart portal; and Penny, a revenue management assistant supporting billing and insurance claims. Epic also developed generative medical event models called CoMET to help doctors use real-world evidence to improve patient treatment and care decisions.
Multi-agent
- 21 Nov 2025HealthcareUnited States
Epic Systems AI Integration with Microsoft Azure OpenAI and Copilot in Healthcare
Epic Systems · Clinical documentation · Microsoft
Epic Systems deeply integrates Microsoft Azure OpenAI Service and Copilot to transform healthcare workflows. AI-enabled solutions include Dragon Ambient AI for automatic clinical note drafting, Art clinician assistant using Azure OpenAI and Epic's Cosmos clinical data, patient-facing AI concierge Emmie for MyChart, and Penny revenue cycle AI copilot for billing automation. All AI models run securely within Azure's HIPAA-compliant environment, embedding generative AI natively into Epic's electronic health record (EHR) platform for seamless clinical and operational experience.
Multi-agentProduction
- HealthcareUnited States
Epic accelerates clinical documentation with integrated generative AI
Epic Systems · Clinical documentation · Microsoft
Epic Systems has embedded generative AI technology, including GPT-4 via Azure OpenAI, into its Electronic Health Record (EHR) workflows. The implementation targets several pain points in healthcare: repetitive documentation, communication hurdles, and administrative inefficiencies faced by clinicians. Through a secure, HIPAA-compliant setup, generative AI produces draft progress notes, summarizes handoffs, revises messages, and provides up-to-date insights for care providers. Additional features include generating draft responses to patient messages, simplifying medical coding, and automating routine clinical order workflows. Deployment covers more than 100 AI-powered features now in use at scale by major health systems and providers nationwide. Epic prioritizes responsible AI adoption with open-source validation tools, aiming for transparency and regulatory trust in healthcare AI adoption. The platform facilitates greater provider efficiency, reduces time spent on administrative tasks, and improves plain-language communication with patients. Innovation was driven in partnership with Microsoft and reflects Epic's shift to cross-ecosystem, collaborative, and rapid product delivery. The initiative aims to accelerate clinical documentation, improve patient care, and enable more meaningful provider-patient interactions. Epic's AI strategy includes continuous learning, experimentation, and openness to AI's role across diagnostics, treatment, and clinical support.
Scaled Production
What it builds
Clinical documentation is the most common pattern in these deployments: 2.
Cloud providers named
Microsoft is named in 3 of these deployments.
- Microsoft100% of these3