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01 · Use cases— The evidence

Fujitsu

8 documented AI deployments at Fujitsu, across 4 industries. Each one links to the public source it was taken from.

Japan · Founded 1935 · global.fujitsu · WikipediaSource: Wikidata, 2026-11-01

8
deployments
on record
4
industries
Tech & Comms
88%
use AI agents
7 of these
19 Jun 2025
latest source date
2 report a measured outcome
§ 1

Public AI record

Fujitsu ranks 1st of 5 tech & comms companies on the hub with a public AI record score of 73. It is ahead of 95% of companies on sophistication. AI development platform is common among peers but not yet documented at Fujitsu.

Medium confidenceBased on 8 public cases · updated 10 Nov 2026
73
Record score
Out of 100; 50 is typical on the hub
1st of 5
Tech & Comms companies
Peer median 56

Nearest peers: Vodafone 2nd, 67 · Lenovo 3rd, 57

  1. BreadthHow many different kinds of use case, across how many business areas
    94
  2. DepthShare running in production or at scale rather than pilots
    70
  3. SophisticationAgentic share and innovativeness rating
    95
  4. EvidenceShare backed by the company's own sources and measured results
    47
  5. MomentumHow recent the cases are; older cases count less
    58
How the score works
Each bar is a percentile against every company page on the hub: 70 means a stronger record than 70% of them. The score is the average of the five. It measures the public record we can document, not the quality of the company's AI.

First documented case Nov 2024, latest Jun 2025. No new deployment documented since Jun 2025. Cloud providers named: AWS, GCP, Microsoft.

§ 2

Compared with peers

Against 14 other tech & comms companies on the hub.

What peers document

  1. Customer service automation7 of 14 peers · here too
    50%
  2. AI development platform4 of 14 peers
    29%
  3. Contact center modernization2 of 14 peers
    14%
  4. Workflow automation2 of 14 peers · here too
    14%
4 of 6 patterns

Gaps against the industry

Signature use cases

No peer on the hub documents supply chain risk management.

Stack and approach vs peers
  • Peer cases name Microsoft 63%, GCP 26%, AWS 14%.
  • AI agents: 88% of Fujitsu's cases vs 51% for peers.
  • Cases from the last 12 months: 0% vs 39% for peers.
§ 3

Deployments

8 deployments at Fujitsu, newest first.

  • 19 Jun 2025
    Manufacturing

    Fujitsu automates and democratizes global presentations for organizations

    Fujitsu · Multilingual communication · Microsoft

    Fujitsu has developed the AI Auto Presentation agent, leveraging Microsoft 365 Copilot, to revolutionize how organizations create and deliver presentations. The solution generates AI avatar-based multilingual presentations (in over 30 languages) autonomously using PowerPoint content and can answer audience questions through RAG-based processes. Developed jointly with Headwaters Co., Ltd., this agent allows user-custom AI avatars (using likeness and voice) to deliver personalized, customizable presentations, accessible to non-specialists. Available for corporate trials from June 2025 and due for global customer rollout from Q3 2025, the agent also integrates seamlessly with Microsoft Teams and PowerPoint. It features time-aware slide transitions, prompt-controlled content, and broad content customization including style, fixed text, and insertion of specified material. The platform streamlines knowledge sharing, reduces specialist time demands, and supports companies’ global expansion goals with operational efficiency. It includes advanced voice recognition, large language models, and voice synthesis using Microsoft technology as a backbone. The project illustrates a practical application of AI agents in business operations, emphasizing democratization and innovation in information delivery. Endorsements from Microsoft Japan and Headwaters stress the ecosystem benefits, market communication efficiency, and business impact of this deployment.

    AgenticProduction

  • 3 Jun 2025
    Tech & Comms

    Fujitsu boosts sales productivity by automating proposal generation

    Fujitsu · Automotive operations automation · Microsoft

    Fujitsu faced time-consuming and manual sales proposal creation processes, hampering staff productivity and slowing the onboarding of new salespeople. To address these challenges, Fujitsu developed an orchestrated multi-agent AI system using Microsoft Azure AI Agent Service, Azure AI Foundry, and Semantic Kernel, allowing them to automate data gathering and proposal drafting. The new system integrates with Fujitsu's existing workflows and leverages multiple specialized AI agents to dynamically retrieve, synthesize, and tailor sales proposals from dispersed enterprise data sources. As a result, Fujitsu boosted sales team productivity by 67%, enabling staff to focus on customer engagement, faster onboarding for new hires, and delivery of more accurate, data-driven, and current proposals.

    Multi-agent

    +67%
    revenue
  • 19 May 2025
    Tech & Comms

    Enterprises Accelerate AI Agent Innovation with Azure AI Foundry

    Heineken · Workflow orchestration · Microsoft + AWS

    Microsoft Azure AI Foundry, revealed at Build 2025, brings major innovations that enable enterprises to rapidly build, fine-tune, and orchestrate AI agents at scale. Innovations include a unified model catalog (with models such as xAI's Grok 3), automated model selection, the Azure AI Foundry Agent Service for managed agent deployments, multi-agent workflows spanning multiple clouds, advanced security via Entra Agent ID, and agentic retrieval in Azure AI Search. Organizations like Heineken, Carvana, and Fujitsu have adopted the platform for enterprise-grade workflows in sectors such as manufacturing, automotive, and digital commerce. These agentic solutions deliver cross-domain automations, improved security, reduced risk, and rapid deployment for business-critical processes.

    Multi-agentScaled Production

  • 19 May 2025
    Tech & Comms

    Global Enterprises Streamline Operations and Productivity with AI Agents

    Stanford Health Care · Workflow orchestration · Microsoft

    At Microsoft Build 2025, Microsoft unveiled significant advancements in agentic AI by demonstrating real-world implementations with global organizations. More than 230,000 organizations have built AI agents and automations using Copilot Studio and Azure AI Foundry. Companies like Fujitsu and NTT DATA leverage Azure AI Foundry for sales lead prioritization and proposal generation, while Stanford Health Care uses Microsoft healthcare agent orchestrator to reduce administrative burdens and accelerate tumor board workflows. Microsoft Digital rolled out Copilot to over 300,000 internal users, showing phased deployment strategies from simple retrieval bots to autonomous workflow automation. Key challenges addressed include enterprise data quality, governance, and responsible AI concerns. The showcased solutions demonstrate measurable productivity improvements, enhanced enterprise processes, robust security, and scalability, supported by Microsoft technologies including Azure AI, Copilot Studio, Microsoft 365 Copilot, Entra Agent ID, and Microsoft Purview.

    Multi-agentProduction

  • 28 Apr 2025
    Professional Services

    Global Enterprises Accelerate Productivity and Efficiency with AI Agents

    Atomicwork · Customer support automation · Microsoft

    This article explores how a range of leading companies are deploying Microsoft AI technologies—especially agentic AI and Copilot Studio—to drive transformation across industries. Atomicwork achieved a 65% deflection rate by automating digital workplace support while BDO Colombia halved operational workloads through a finance-specific Copilot agent. Dow automated global shipping invoice analysis with Copilot Studio agents, leading to millions in savings, and Eneco Belgium improved their customer chatbot’s conversation handling by 140%. Estée Lauder designed a marketing insight agent to make trend data instantly available, and Fujitsu deployed AI-driven sales automation with a 67% productivity boost. Grupo Bimbo adopted Power Platform to automate thousands of apps and processes, substantially reducing operational overhead. KPMG used AI for compliance automation, Virgin Money introduced a customer-facing digital agent, and Wells Fargo’s internal Teams agent cut response times dramatically. These real-world implementations showcase measurable improvements in efficiency, customer experience, and decision-making, all powered by Microsoft’s AI ecosystem.

    Multi-agentProduction

    +140%
    quantified impact
5 of 8 deployments
§ 4

What it builds

Automotive operations automation is the most common pattern in these deployments: 2.

§ 5

Cloud providers named

Microsoft is named in 8 of these deployments.

  1. Microsoft100% of these
    8
  2. AWS13% of these
    1
  3. GCP13% of these
    1
§ 6

Industries

Fujitsu deployments span 4 industries.

Compare industries

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