Swiss Re

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Swiss Re has 8 source-linked AI deployments documented in AIUseCaseHub, across 2 industries and 1 country. Key partners include Codit, UiPath.

Use Cases

8

Industries

2

Countries

1

Hyperscaler mix

See whether Swiss Re's cases are powered by Microsoft, AWS, GCP, or multiple providers.

How Swiss Re builds AI

Build / Buy / Compose across this company's documented cases

BuildBuyComposeMixed

3 of 8 cases classified (38%) · Compare all use-case types

Use case portfolio

Use case types at Swiss Re

Risk assessment leads with 3 of 8 documented cases; 6 distinct types appear across the visible portfolio.

Ranked by documented casesShare of visible cases
  1. Risk assessment3 cases38%
  2. AI development platform1 case13%
  3. AI platform1 case13%
Browse type directory

Reported outcomes

1 case reports measurable results

−80%

Time & speed

median · 1 metric

Medians of results published in Swiss Re cases, normalized for comparability. See all benchmarks →

Evidence persistence

7 of 7 judgeable cases are still publicly referenced · 5 show the organization expanding AI use.

Durability of public evidence, not whether systems remain in production. How this is measured →

Technology snapshot

What Swiss Re uses across visible cases

AI Agents appears in 1 of 8 indexed cases; 18 named technologies are mentioned, led by Azure OpenAI.

All Use Cases (8)

Microsoft

Swiss Re enhances workforce productivity with generative AI assistants

Swiss Re, a global leader in re/insurance, deployed Microsoft 365 Copilot to 3,000 users across HR, communications, and core operational departments following a successful six-month trial as part of Microsoft's Early Access Program.The aim was to address operational efficiency challenges and upskill employees in a highly regulated, data-sensitive industry. Copilot leverages advanced large language models in conjunction with organization data on Microsoft Graph, providing employees with real-time, intelligent assistance integrated directly into Microsoft 365 apps.By automating tedious and repetitive tasks, Copilot improves decision-making, streamlines workflows, and fosters creativity, while ensuring regulatory compliance and robust data protection.The rollout followed a cautious, phased approach to ensure confidentiality and compliance, with Swiss Re planning to expand access to additional staff in the future.The project demonstrates the secure adoption of generative AI while meeting the strict requirements typical of the insurance industry, resulting in measurable productivity advancements for Swiss Re's workforce.

Insurance
Copilot
Microsoft

Swiss Re streamlines insurance underwriting with generative AI assistant

Swiss Re has introduced the Life Guide Scout, a generative AI-powered underwriting assistant for life and health insurance. The solution integrates Microsoft Azure OpenAI Service within the company's Life Guide, a widely used underwriting manual, to provide underwriters with AI-generated responses to their professional queries. This feature delivers transparent sourcing for every response, allowing for quicker, more accurate decision-making and focused knowledge sharing among underwriting professionals. The initiative aims to address the traditionally time-consuming process of searching for data needed to evaluate risk profiles. Through this digital transformation, Swiss Re aims to support insurers in improving the efficiency of underwriting, writing sustainable business, and ultimately delivering better service to their clients. Initially launched as an English-language pilot, broader deployment plans are in place for later in the year. The pilot leverages Swiss Re’s data and analytics in combination with secure Microsoft cloud technologies, promising clients a more user-friendly risk perspective and helping insurers adapt to dynamic risk environments. Both Swiss Re and Microsoft emphasize the solution's ability to modernize risk management and empower underwriters with advanced analytics.

Insurance
Agent
Microsoft

Swisscom and Microsoft AI-powered Cloud Expansion in Switzerland

Swisscom expanded its use of Microsoft's cloud regions in Switzerland by offering managed public cloud services integrated with Microsoft's global infrastructure and providing ExpressRoute for secure, high-performance connections.Together with Microsoft, Swisscom helped customers use cloud, AI, and automation for improved IT efficiency and new business models across industries.The Microsoft Cloud data centers in Zurich and Geneva guarantee local data residency, regulatory compliance, and business continuity, enabling Swiss companies from various sectors to confidently adopt cloud and AI solutions.Notable customers include UBS Group, Swiss Re, die Mobiliar, BKW Group, Skyguide, City of Zug, and Exploris Health, leveraging Microsoft Azure, Power Platform, Dynamics 365, and Office 365 technologies.

Tech & Comms

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